Frequently Asked Questions
General Questions
Is there a fee for using HICRIS?
HICRIS is currently available to all users free of charge. Some Project Review submissions may require a fee.
What browsers are compatible with CRIS?
HICRIS is compatible with modern browsers such as Chrome, Firefox, Safari, and Edge. Internet Explorer version 11 (IE11) or any earlier Internet Explorer versions are not compatible with HICRIS.
I received an error message from HICRIS. What should I do?
If the error prevents you from completing an action, send an email to DLNR.HP.HICRIS@hawaii.gov with the following information:
The exact text of the error message, copied and pasted from the pop-up alert.
A specific description of what you were attempting to do when the error popped up, such as "I attempted to draw my project boundary at Step 5 in initial consultation submission DF89HQQ4HFAK and received the following error message".
Optionally, include a screenshot of the entire HICRIS web page. In Windows, you may copy an image of the page by pressing Alt + PrintScreen (Windows) and paste it into your email or an image editing program. On a Mac, you may copy or save the image using instructions provided at https://support.apple.com/en-us/HT201361.
User Access
I can’t remember my username or password. How do I log in?
Visit the Forgot Username Self Service or Forgot Password Self Service pages to recover or reset your login information.
Search and Maps
Can I download data from HICRIS?
Search results are available for download as tables in the CSV (Comma-Separated Values) format. Photographs and attachments (including building inventory forms and National Register nominations) are also downloadable. GIS data cannot be downloaded from HICRIS.
How do I obtain access to archaeological sites and surveys?
Access to archaeological data in HICRIS is restricted to users who apply for and receive special privileges. To apply for archaeological permissions, please reach out to DLNR.HP.HICRIS@hawaii.gov with the text “Archaeology Permission Request”in the subject. You will need to register in HICRIS before SHPO can enable archaeological permissions for your user profile.
I’m trying to click on a polygon on the map, but another polygon is blocking it. How can I see what the polygon represents?
Zoom to the polygon’s location on the Search page. Use the Spatial Search tools to search the polygons in that location. The list of polygons in that location will display in the Results tab.
Submissions and Projects
What are Submission Tokens, and how can I use them?
Subsequent submission tokens: These tokens are created when you fulfill an information request or submit additional materials for an existing project. These tokens provide a unique identifier until your submission becomes part of a project.
Do project contacts need to have a HICRIS account?
Anyone can be a project contact, even if they are not a HICRIS user. HICRIS users can receive more privileges, such as access to archaeological data. Project contacts may also use CRIS as guest users, but they will not have any additional privileges.
The primary agency for my project isn’t available in the agency list. How do I proceed?
The Project Review initial submission form agency grid list of values is a list maintained by SHPD. If you believe that an unrepresented federal, state, or local agency needs to be added to the list, please contact DLNR.HP.HICRIS@hawaii.gov.
Who receives project email notifications from HICRIS?
Below is a list of each type of email message sent from HICRIS. All contacts listed on a Project will receive these email messages. Where the information below references Project Review is
HICRIS Project Review Initial Submission Token: Sent to the primary contact when the first contact is added to an Initial Submission of any project type. Provides a reference to the submission token as an identifier for further notifications and follow-up.
HICRIS Project Review Initial Submission Received by SHPD: Sent to all submission contacts when the submitter completes the submission and sends it to SHPD. This message is sent again each time the submitter resends the submission to SHPD (in the eventuality that the submission is marked as insufficient and must be submitted again).
HICRIS Project Review Initial Submission Requires Additional Information to Complete Submission: Sent to all submission contacts if SHPD marks the submission as insufficient and sends the submission back with comments.
HICRIS Project Review Initial Submission has been Rejected: Sent to all submission contacts if SHPD marks the submission as rejected.
HICRIS Project Review Initial Submission Accepted by SHPD as Project Number 2021PR00001: Sent to all project contacts when SHPD accepts the initial submission and creates a new project.
SHPO Submission Consolidated Response for Project Review Project: 2021PR00001: Sent to all active project contacts when the SHPD reviewers sign off on a submission with comments and/or requests for more information.
HICRIS Project Review Submission Received by SHPD: Sent to all project contacts when someone completes an information request or submits to a project through the ‘Project Supplement’ submit screen and sends the submission to SHPO.
HICRIS Project Review Submission Requires Additional Information to Complete Submission: Sent to all active project contacts if SHPO sends a requested submission or a submission to a project through the ‘Project Supplement’ submit screen back with comments.
HICRIS Project Review Submission Accepted by SHPD as for Project Number 2021PR00001: Sent to all project contacts when SHPO accepts a requested submission or a submission to a project through the ‘Project Supplement’ submit screen and adds it to the project.
How do I check the status of my initial submission?
If you are a HICRIS user and a Contact on a Submission, login to HICRIS, and select the Home button at the top of the screen and then select ‘My Submissions’ from the contextual menu at the left of the screen. Toggle between ‘Insufficient’, ‘Submitted’ and ‘Processed’ to determine if your submitted Initial submission is still awaiting action from SHPD, or has been processed into a project – and thus review has started. If your submission is indicated as insufficient, review the email notification for the required follow-up actions, open the submission from this grid, add the additional information, and submit again.
How do I add contacts to my project?
Please contact your SHPD reviewer or DLNR.HP.HICRIS@hawaii.gov with the Project Number
Can I upload GIS data directly into HICRIS?
All map windows on Submission screens, whether for Projects, Resources, or Surveys include an option to upload a properly-formatted shapefile define the boundary of the polygon for that particular submission type, in addition to tracing the shape on the map. Instruction for uploading the shape in that manner are provided in the help that is alongside each map window to the right side.
If you have additional GIS data relevant to a submission, or which is requested by SHPD as an Attachment on a request, you may add a Shapefile as an Attachemnt (.zip file extension).
I tried to upload a file that was just under 30 MB, but HICRIS rejected it. Why was the file not accepted?
The file size limit of 30 megabytes is exactly 30 million bytes. Microsoft Windows represents bytes in multiples of 1024, rather than 1000, so 30 million bytes is measured as about 28.6 MB in Windows. This means that a file that shows as 29 MB in Windows may in fact be larger than the 30-million-byte limit.
I have a file that’s over 30 MB. How can I send it to SHPD?
Depending on the file format, you may be able to compress the file or divide it into multiple sections to be uploaded as separate files under the same submission. SHPD prefers this method over sending files on disc or as paper copies.
What file formats are permitted in uploads to HICRIS?
The following file formats may be uploaded for photos:
•.bmp
•.gif
•.jpe / .jpg .jpeg
•.png
•.tif
The following file formats may be uploaded for attachments:
•.doc / .docx
•.ppt / .pptx
•.xls / .xlsx
•.rtf
•.txt
•.bmp
•.gif
•.jpe / .jpg .jpeg
•.png
•.tif
•.zip
I submitted new photographs or attachments for my project, but I don’t see them in the project record. What happened to them?
When you submit photographs or attachments in response to a SHPD information request or through the Project Supplement form, they will not yet be added to the project record, since the submission will be in SHPD’s processing queue. After SHPD accepts the submission and adds it to the project, the photographs and attachments will be added to the project automatically. If the files were uploaded to a resource or survey then the files will be in those specific records after SHPD processes them.
I have an architectural or archaeological survey to submit for a Project Review. How do I send this to SHPD?
If SHPD has requested a cultural resource or ethnographic survey as part of its review of the project, you must submit the survey in response to a SHPD information request on the consolidated response page. SHPD strongly recommends that the consultant who prepared the survey is the person to submit it through HICRIS, since the survey forms ask for specialized information. You or your consultant may access the survey request by clicking the link in the consolidated response email notification or by doing the following:
•In the menu in the upper left of the screen, select Home.
•In the contextual menu on the left of the screen, select My Requests. Identify the SHPD Response that includes the request and open it
•In the Requests grid, select the request in the grid and select the Process button on the right side of that grid to begin submitting your survey.
•If SHPD has not yet requested the survey or you cannot locate the response, please contact the appropriate SHPD reviewer with your Project Number submission number.
Does a third party (such as a consultant) need to be on a project’s contact list to submit additional project materials?
Yes, any person who may need to submit additional project materials or respond to requests must be listed as a project contact on the Project, and be registered as a user in HICRIS.